I wish to explore which features of Office and other software available on the supplied computer network system is actually used by staff. This is necessary to ensure that alternative FOSS software is able to match and preferably surpass the currently supplied software.
Just spent an hour thinking and doodling on a piece of paper. I focused on the issue of the questionnaire. I tried to think about identifying a benchmark. The ECDL (European Computer Driving License) is a qualification that is non-platform specific.
I obtained the syllabus from their website to explore whether I could use it as a framework for the questionnaire.