I am amazed how my to do list never gets smaller and that it is at the back of my mind niggling away. So I am now going to allocate time in my diary for each item on my list. Therefore I hope that I now know that it will be done and when another request comes in I don't add it to my list I find time in my diary which may be a number of days away. Emergencies will always happen so I will have to deal with them as normal which may mean I might have to shuffle a few tasks around, but again they are allocated a time for me to complete.
Let see how I get on :-).